Tuesday , June 27 2017

Telstra’s HTC Desire suffering from GPS problem

The HTC Desire’s first week out has not gone without problems. A small little bug I’m sure people could deal with, but when your GPS won’t connect at all, you have a massive problem on your hands. Whirlpool has spun into action with many people proclaiming they’re affected

I contacted Telstra to see what they had to say about the problem, and if they knew about it. Here’s what they said:

We appreciate you taking the time to contact us about your experience. We value your feedback as it helps us to identify areas needing improvement in the services we deliver to our customers.

Please be advised to call our Mobile Customer Service at 125 111 or visit your nearest Telstra Shop for further assistance regarding the GPS issues on HTC Desire.

Not a lot to go with, just passing the buck along. Whirlpool member “Ozjubb” contacted HTC Support to see if they could shed any light on the problem. HTC responded with:

Thank you for contacting HTC. We are very sorry for the issues you are encountering with your handset in terms of the GPS application. Currently, I regret to inform you but I am not unable to answer your queries in full detail, but if you will allow, I will research and see what I can find out about the issues you are encountering. If need be, I will enlist the help of our Senior Engineer so they can test it on the same handset model.

Sounds like HTC may have to get their hands on one of Telstra’s little devils!

Does your Desire suffer from the same problem, or other problems? Let us know below. We’ll keep you up to date if anything comes of it.

 

Buzz Moody  

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2 Comments on "Telstra’s HTC Desire suffering from GPS problem"

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ltp
Valued Guest

Well i didnt buy mine from telstra, I havent noticed any prob though i havent used it very much though.

Buzz Moody
Valued Guest

It’s a Telstra specific problem. Flashing a Generic ROM fixes it.

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