Monday , August 21 2017

Google gives update on shipping status for Nexus 7


This time next week, when pre-orders are in the hands of users and even stores should have them on shelves, the saga of actually getting your hands on a Nexus 7 will be forgotten. Until then there are still people out there who pre-ordered whilst the Google IO Keynote was in progress and still have not received a shipping notifiacation. Google has finally released an update on the shipping process citing ‘incredible demand’ for some delays in shipping. The full statement reads :

An update on Nexus 7 pre-order shipping status
We’ve had incredible demand for our new Nexus 7 tablet and are shipping them as quickly as possible. When your device ships you will receive a notification from Google Play with a shipping tracking number. We will have all orders placed through July 13 processed and shipped soon. Orders placed after July 13 will ship according to the quoted timeframe when you purchased and we will update you with a tracking number when we’ve shipped. Thanks for your patience.

They then go on to address Australia specifically :

In Australia:
All Nexus 7 8GB and Nexus 7 16GB orders will be fulfilled by the end of day on July 19 (AEST) and will arrive in 3-5 days.

Well it’s no comfort to customers who placed orders early and seen others receive shipping notifications who ordered some days after them but as I said this time next week this will all just be a bad memory.

Update :
Pretty much everyone still waiting for a pre-order at this stage just received an email from Google Play :

Hello,

We wanted to send you an update on your Nexus 7 pre-order. We’ve had incredible demand for the new tablet and are shipping them as quickly as possible. Your tablet will ship by July 19.

If you’d like more detailed information on device shipments, please reference our online Help Center at http://support.google.com/googleplay/bin/answer.py?hl=en&answer=2667319.

Thanks for your patience. Your Nexus 7 will be on its way soon.

The Google Play Team

© 2012 Google Inc. 1600 Amphitheatre Parkway, Mountain View, CA 94043

You have received this mandatory email service announcement to update you on your Nexus 7 product pre-order.

We’ve also been advised (Thanks Tia) that if you call Google Support and ask about your supposed 2 Day shipping you’ll be advised that this is actually their standard flat rate shipping charge, My response to that (Minus expletives) is ‘Why mention 2 Day shipping in the first place?’.

 
Source: Google.

Daniel Tyson   Editor

Dan is a die-hard Android fan. Some might even call him a lunatic. He's been an Android user since Android was a thing, and if there's a phone that's run Android, chances are he owns it (his Nexus collection is second-to-none) or has used it.

Dan's dedication to Ausdroid is without question, and he has represented us at some of the biggest international events in our industry including Google I/O, Mobile World Congress, CES and IFA.

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54 Comments on "Google gives update on shipping status for Nexus 7"

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Dan
Valued Guest

just got a tracking number from EB Games 🙂

Zoran Petkovic
Valued Guest
Zoran Petkovic

Ordered the 16GB on the 2nd of July and received it this morning. So, anyone still waiting it shouldn’t be too long now. Haven’t had a chance to play with it much but I have a suspicion that I’m going to enjoy this thing 😉 http://goo.gl/Dk0Gx

Vinnie
Valued Guest
Vinnie

Got my Nexus 7 today. Very excited!

However I have found an inconstancy with voice search with relation to search cards. For example I have seen many video reviews, when let say someone would say “how tall is Barak Ohbama” and voice action will present the user with a search card/image and height result. My nexus 7 will return the result(height) but I don’t get the actual search cards. I was wondering if anyone else is having the same problem (maybe a limitation in Australaia) or is there someting wrong with my device or setup?

Thanks in advance.

Lachlan Matthias
Valued Guest

Eb games got their 16gb nexus 7 stock in! Picked mine up this morning

Nick Bryant
Valued Guest
Nick Bryant

Anyone know how to redeem or locate the $25 Play store voucher that was part of the deal??

Lachlan Matthias
Valued Guest

Once you link your Play Store account to a credit card you recieve it apparently

playboi14
Valued Guest
playboi14

Arrived! Said it was in Alexandria and then it appeared 5 minutes later on mg doorstep 30ks away lol. Least its here now and I can go to work

KSI
Valued Guest

Mine arrived in Sydney and cleared customs this arvo. Hopefully gets to the Gold Coast tomorrow. 16GB btw.

KSI
Valued Guest

Mine just arrived. Happy boy.

dsmith6182
Valued Guest
dsmith6182

Mine arrived today. Thanks Google.

bricki
Valued Guest
bricki

just missed my delivery!!! I assumed it would be left at post office!! Now I have wait another 24 hours!!! oh well, need to learn a little more patience so this is a good opportunity..gotta look on the bright side

antzpantz
Valued Guest

It’s arrived in my hot little hands!

http://twitpic.com/a8xvpj

Satwik Kamatmehbro
Valued Guest

haha mine is sitting is sitting at sydney international airport awaiting customs clearance 😀 sosososososo close! 🙂

Dim
Valued Guest

My oh my….my 16gb has shipped. Maybe I’ll get for some weekend tinkering. Pleasure overload

Damian
Valued Guest
Damian

Bcc Computersin Victoria already have them played with one today

James
Valued Guest
James

i visited BCC, they only have a demo, no stock yet but i’m told late next week they will get stock – the guy wouldnt let me pre-order one.

Tim Westman
Valued Guest

So far I like it… just not sure if it is too big or too small..

Tim Westman
Valued Guest

Just received mine…

Satwik Kamatmehbro
Valued Guest

i received my tracking number 2-3 hours ago 🙂

Richard Clement
Valued Guest
Richard Clement
This reminds me so much of my preorder from the Apple Store last year of the iPhone 4S – they screwed it up so badly that people were able to stroll into Telstra Stores and pick one up on launch day while the Apple faithful who preordered had to wait an extra couple of days… My point is that Apple are in the business of hardware sales, are used to big-bang launches and have the most profitable retail stores in the world. Google are a web services company mainly and may well have been taken completely by surprise at the… Read more »
Carbs
Valued Guest
Carbs

I just now got an email with my tracking number, can’t wait!

Tony
Valued Guest
Tony
Google Play are still quoting 3 to 5 days for new orders. Does this mean you order now and receive at the same time or sooner than the old orders? All over by next week? – excuse my skepticism. The “INCREDIBLE demand” excuse means they likely mustn’t process and reserve items in-stock as orders come in. The distributor doesn’t respond their customer’s progress queries. The reality seems that the Singapore distributor is not up to the job. Not to a standard one would expect of Google as a premier provider. Google should at least give a response to concerned customers… Read more »
Tony
Valued Guest
Tony

Ah – sorry guys, I guess I did over-react. I panicked because my old ZTE V9 was _really_ frustratingly slow. Google responded as promised, and thanks for being such a great site.

Zoran Petkovic
Valued Guest

Good God! Talk about throwing a tantrum. Seriously, what are you “concerned” about? That you’ll receive the device a day or two after someone else? Stop acting like a spoiled brat and relax. I’m all for complaining if the need arises, but everything seems to be within the time frame Google announced. So really, this outburst is quite unnecessary. But hey, we can’t all be sensible.

Zoran Petkovic
Valued Guest

Good God! Talk about throwing a tantrum. Seriously, what are you “concerned” about? That you’ll receive the device a day or two after someone else? Stop acting like a spoiled brat and relax. I’m all for complaining if the need arises, but everything seems to be within te time frame Google announced. So really, this outburst is quite unnecessary. But hey, we can’t all be sensible 🙂

Sunil J
Valued Guest

Anyone watched the ridiculously unsuccessful unboxing videos? lol http://www.youtube.com/watch?v=32DD4DF7Qpo

Dim
Valued Guest

I just got an email from the Google Play Team saying mine will ship by July 19…should then have it early next week. BONUS!

Gary Oak
Valued Guest
Gary Oak

I just got the email too. It’s about time.

Ben
Valued Guest

I ordered during the announcement as well and I received a “Shipment Notification” a few days ago. My FedEx status currently says “On FedEx vehicle for delivery” – can’t wait! 🙂 Not bad service at all I reckon.

Sunil J
Valued Guest

Same Ben… I’ve hit Refresh on the FedEx Screen about a million times. Looking forward to my first nexus experience.

antzpantz
Valued Guest

It’s in my area! Looks like I’ll be getting it at lunch time!!!

antzpantz
Valued Guest

It’s at my other office! Can’t wait for lunch time!

Jacob Wood
Valued Guest

Lucky!!!!

John Gabriel
Valued Guest
John Gabriel

Will be a bad memory indeed, but will still prevent me pre-ordering again. The lack of communication has been the most annoying aspect.

Zoran Petkovic
Valued Guest

You’ll pre-order again 😉 You know why? Because you’ll be excited by the next best thing that you wouldn’t be able to help yourself lol.

Jason
Valued Guest
Jason

Really bad service. I ordered during the announcment, and there was no direct email informing of the delay.
Why are Australian deliveries taking 3-5 days when US orders are being upgraded to overnight shipping??

Dylan Jones
Valued Guest
Dylan Jones

Australia is pretty far from the US….

Jason
Valued Guest
Jason

I doubt that they ship them individually from the US… It would show a huge lack of organisation for them to ship from the US.
It’s likely that they shipped them to local warehouses before the global shipping date. Then local couriers would deliver them. Asus would have a good supply chain in Australia, it’s not like they’re a small company.

antzpantz
Valued Guest

The Australian shipments seem to be coming from Hong Kong, as per my shipment statement.

wpDiscuz

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