Saturday , March 25 2017

Rumour file: Crazy Johns store closures

From time to time, we post things that don’t immediately relate to Android. We received this tip, thought it a little odd, and so decided we’d look into it a bit further, and share it for your consideration.

Crazy Johns, part of the VHA (Vodafone Hutchison Australia) group, is closing some stores in New South Wales – and not just some small ones that won’t impact many people. Some of their larger stores are going too. We’ve got the list below – but the first question that came to mind is why is this going on?

Cast your mind back a couple of months – end of financial year time – and let’s take a look at what’s been going on with VHA. VHA is a joint venture, owned equally by Vodafone Group Plc (Vodafone) and Hutchison Telecommunications (Australia) Limited (HTAL). We’re not sure what Vodafone reports, but as far as HTAL is concerned, the picture isn’t good – they’ve posted a $131.3m loss for the first half of 2012, it’s share of service revenue has dropped by 15.8%, and in that same period VHA lost 178,000 customers (or around 2.5% of its customer base), bringing it down to 6.8 million. Roughly two thirds of that 6.8m customers are post-paid, meaning somewhere around 2.2m users are prepaid.

One wonders how many of those 2.2m prepaid users are still active, and how many are customers that have left for other carriers and whose loss to the competition has not yet been realised.

Anyhow, this isn’t entirely bad news – as we also know, VHA are investing quite heavily in improving their network (and many of us would also know, it’s about time!) and hopefully this will start to return the business to a more profitable operation. Already they are noticing reduced complaints to the TIO – VHA attribute this to better customer service, but quite likely the slow but steady improvements in the network have helped a bit.

Anyway, enough opinion – the following stores are rumoured to close by month’s end:

  • Bondi Junction
  • George St City
  • East Gardens
  • Mount Druitt
  • Rouse Hill
  • Canberra Centre (not technically NSW, but close enough)
  • Kotara
  • Charlestown

Rumour has it that the closures may not end there. Given VHA’s current financial position, and its results for the first half of 2012, it seems likely that a few more will go.


Chris Rowland   Editor and Publisher

Chris publishes one of Australia's most popular technology websites, Ausdroid. He has varied interests across mobility, health, and connectivity and when he's not working on technology news, he's working in his chosen field of environmental health and compliance.

  • Daivd

    ive never been into a crazy johns before but do they sell unlocked phones? and would this mean they would be selling them cheap?

  • forgot69

    lols at “close enough”

  • Maven

    See Newcastle & Eastern Suburbs of Sydney are wiped out so Telstra & Optus will tweak network improve it’s product range than before for those areas & gain more customers , poor old VHA what to do next I wonder maybe share 4G in regional areas with Optus saves another few hundred million for them. Time will tell come early 2014 .

  • noname

    These are only some of the closures that are to come. I was employed at one of these stores. There are more than 20 closing nationally

  • noname

    Crazy John’s is going to be the new Three. The liquidation process has begun.

  • Noname

    Closures will happen across country, not just N.S.W. lots of redundant people Australia wide.

  • nomame13

    as of feb 20th…..ALL Crazy johns stores will close. some will reopen as Voda stores . all staff are made redundant as of the 20th. some will be given the chance to reapply for a position with voda. this is being done to bring all voda brands under one name to save long term money and strengthen the brand.

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  • hardik

    Hey chris is vodafone as a brand being shut down in australia?

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