Wednesday , March 29 2017

ISPOne wholesale customers will remain connected at least till trial is over

Kogan and Aldi Mobile are among the 280,000 ISPOne wholesale customers who can rest easy, at least until the court case between Telstra and ISPOne over unpaid invoices has been sorted.

The case between ISPOne and Telstra which on Monday, had the potential to end services for the customers of the telco wholesaler, was sent to mediation but after a protracted session which lasted into Wednesday night failed to produce a result, the Federal Court of Victoria has placed an injunction on Telstra from ending the service of ISPOnes customers until the case can be heard formally before the court at a yet to be announced date.

With Telstra claiming that ISPOne owes millions of dollars in unpaid fees and ISPOne claiming that the fees have been calculated incorrectly, there is possibly millions of dollars at stake. Until the case is heard, ISPOne has been asked to pay the court $300,000.

While the service of customers is guaranteed in the short term, according to ZDNet, multiple sources have advised them that Kogan at least have apparently been shopping around for a new provider in the event of a non-favourable result in the upcoming court case, to ensure continuity of service for their customers.

Even in the event of winning the case, Telstra has already advised ‘We have contingency plans in place to limit the impact on end users’.

Are you a Kogan or Aldi Mobile customer? Are you starting to look around at alternative arrangements?

Source: ZDNet.

Daniel Tyson   Editor at large

Dan is a die-hard Android fan. Some might even call him a lunatic. He's been an Android user since Android was a thing, and if there's a phone that's run Android, chances are he owns it (his Nexus collection is second-to-none) or has used it.

Dan's dedication to Ausdroid is without question, and he has represented us at some of the biggest international events in our industry including Google I/O, Mobile World Congress and IFA.

  • Lachlan

    Other than Kogan and Aldi, Boost is only the real one which stands out since it’s on the Telstra network now. The only one I know of that is.

    • Pretty sure that Boost is safe as they deal through Telstra Direct not ISPOne. Boost also enjoy the full NextG network as opposed to the lower end Telstra network offered to Kogan and Aldi customers.

  • Trent Hill

    If Kogan is forced to go to optus or vodafone I’ll be jumping to Boost.

  • ACA7

    I’m an Aldi customer and I’m feeling yet again hugely let down by the dirty games of Tel$tra. They did this “invoice miscalculation” to Crazy Johns at the time when they were a Tel$tra dealer and CJ’s won court cases against them. They seem to be doing the same thing to ISPOne. Tel$tra is notorious for creating a cheaper alternative to it’s premium service on it’s own network and then trying to bludgeon it to death by cheating on the invoicing to it’s partner because that service has become a viable alternative to it’s own service.

    I’m also thinking about switching to Boost but knowing that it’s owned by that company is just making me sick. It’s just that there is no proper alternative (tried both Voda and Optus, no comparison) and yet again we’re being forced to sit on their laps. What a shame…

Check Also

Some last minute Samsung Galaxy S8 leaks

It seems like it has been a long time coming with time seemingly dragging. Possibly …