Many Samsung Galaxy S4 users of the Commonwealth’s CommBank app are facing a problem of the app’s Tap & Pay feature, which utilises NFC for touch payments, no longer working after updating their devices to Android 4.4.x. Having personally come in contact (haha, puns) with the issue, I can confirm that regardless of the firmware’s region, if you update to Android 4.4.x and have to re-install the app, you are likely to face errors each and every time you try to set up Tap & Pay once again.
There are many posts on the Commonwealth Bank’s community support forum raising the issue, with the official response being that it was initially a problem facing Telstra firmwares, but is now being looked at by their development team. Nothing has been heard from the bank just yet as to how they’re going to fix the problem for users, especially when a lot of the devices in the country are being updated to Android 4.4.2 by our telcos.
This news comes right on the heels of Westpac announcing that they will be bringing — hopefully working — touch payment to the Galaxy S4 and Galaxy S5 next week with it’s new app.