Saturday , August 19 2017

Nexus 9 Update bricking some devices

Nexus 9 - Header

The Nexus 9 update to Android 5.0.2 which began rolling out as an OTA a few days ago has a problem… it appears to be bricking some devices.

Unfortunately, my Nexus 9 is included in the bad news; the 23.3MB update downloads as any other OTA would but when you install the update, part way through the installation you get the dreaded error-droid. Luckily, for some (not all) users, according to the Google Forums a simple reboot can save the device and reverts it to 5.0 base version of Lollipop.

How does and OTA get to consumers with bugs like this still present?

For others that aren’t as lucky, it is reasonably easy to salvage with a little time and the Nexus Factory Images available from the Google Developers website. For anyone who hasn’t got one of the methods of accessing the bricked tablet installed, it will be a little more tedious.

Ultimately if you’ve taken the update and bricked your Nexus 9, don’t panic odds are you can save it with a little time and research and the great news is that Android 5.1 rollout has begun, so (if you’re yet to do so) be patient. Don’t take the 5.0.2 update and wait for the 5.1 update to come to your device which shouldn’t have these unfortunate issues.

Have you received the 5.0.2 update and successfully installed it on your device, or are you one of the unlucky ones who’ve now got a brick?

 

Phil Tann   Journalist

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16 Comments on "Nexus 9 Update bricking some devices"

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Simon Adam
Valued Guest
Simon Adam

people actually use stock roms ??
there’s yours problem

Andrew
Valued Guest
Andrew
I shouldn’t have to root of flash anything to a product that I purchase. Google really failed here big time. The Nexus 9 being their flagship device not getting 5.1.1 is ridiculous. The point of getting Nexus was getting stock Google experience and being first in line for software updates. The Nexus 9 has just been a horrible device for that. Despite it being slow and laggy, we’re not getting software updates and other manufacturers have been able to push out updates faster than Google and they have had to get it QC tested by telcos. Absolutely embarrassing here from… Read more »
Member

My nexus 9 has updated successfully as well.
Maybe dodgy app on the authors device?

nicholas
Valued Guest
nicholas

I don’t own a Nexus 9. But 5.0.2 you say? That’s pitiful. I want to blame HTC because their track record is so bad, but I guess it is Googles fault really.

Andrew
Valued Guest
Andrew
HTC have nothing to do with the software or software updates for the Nexus 9. This is all on Google. Google are just as bad as other Android OEM’s for software updates. They can’t even update their own damn devices quickly. And it’s not like the Nexus 9 would be held up due to carrier testing. Google are just trash with software updates. Android has always been bad for updates, but when Google can’t even do them on time or do them correctly, what hope do we have? LG G4 is out in Korea and has 5.1.1. Nexus 9 from… Read more »
Flame
Valued Guest

My N9 updated successfully.

SandyTWarner
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SandyTWarner

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Andrew
Valued Guest
Andrew
If this happened to Apple, it’d be all over the media, websites and android fans in droves would be making fun of it. This happens to the Nexus 9 and no one gives a shit, partly because its a garbage device (I wasted $450 on this crap) and Google are ass at updating their devices. Worst android purchase I’ve made. Fast updates my ass, and when you get them, they can brick your device? Go and get ****ed Google. At the very least when you get an iPad, it’s a quality device in every respect. The Nexus 9 is cheap-ass… Read more »
Member

I hate to be pedantic, but if you can still get into recovery then it’s not a brick, just a failed update.

Jacob Hansen
Valued Guest
Jacob Hansen

But with the boot loader locked, you cannot recover the device. You cannot unlock the bootloader without getting the device to boot and unchecking OEM Lock.

Member

Could you fix yours Phil? Would you say that for people that aren’t confident with flashing and side loading etc… then the only option is to return under warranty?

Phil Tann
Valued Guest

yeah, all good – just an annoyance.

Barry king
Valued Guest
Barry king

Mine took 5.02 update the other day OK !

Dave
Valued Guest
Dave

Mine was also fine….

Phil Tann
Valued Guest

I’ve tried a couple of times and get the error. I’ll probably stick nightlies on shortly anyway so it doesn’t matter to me.

Mel Mac
Valued Guest
Mel Mac

No problems here either

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