Friday , August 18 2017

Nexus Update: 5X orders now shipping

Nexus 5X - 6P

They’re coming…They’re finally coming! For those (like me) who jumped on the Nexus train when it rolled into the Google Store, it’s been an agonising wait for the shipping notification of the new toys to come through – but shipping they are.

We got confirmation from a number of readers a few days ago via our G+ community that payments were disappearing from credit cards and orders were now marked as processing. Nexus 6P orders were getting shipping notifications yesterday from the Play Store and today we’re waking to emails notifying us that Nexus 5X phones have also been shipped.

5X shipped

Now one final agonising wait for shipping to reach Australia from Hong Kong and the new precious will be in your hands.

Which Nexus did you snap up and when did you get your shipping notification?

 

Phil Tann   Journalist

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36 Comments on "Nexus Update: 5X orders now shipping"

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Shano
Valued Guest
Shano

Got mine delivered today. It will be sent back RMA on Monday. Light bleed in the left hand bottom corner, it’s like the digitiser had delaminated and you can see one of the LED’s. Started a thread on the product forum, was told to RMA it. I just got my N9 replaced after the 6.0.0 update put it in a bootloop.

Elías JL
Valued Guest
Elías JL

After a few (not very helpful) calls to Google during the last 4 days, today I have been transferred to a different department, a girl has been extremely helpful and answered all my questions.
She has confirmed that my order is not shipping because a USB cable that I have ordered is out of stock, that is delaying the whole order; as only one item cannot be cancelled all I can do is wait for them to stock up. Not ideal, but at least I have been given the full information, really happy with the call today.

Member

Oh. Now I am really happy I stuffed up and didn’t order a cable.. My eBay cheapies turned up yesterday. Good enough to attach to the non-fast charger at work.

Elías JL
Valued Guest
Elías JL

Yep, I’ve learned the lesson for next time…

Sai Htin Aung
Valued Guest
Sai Htin Aung

I am in the same boat. I ordered type c to normal USB cable. But is it possible to cancel all items?

Elías JL
Valued Guest
Elías JL

According to the girl who helped me, it cannot be cancelled as it is halfway processing, quite annoying ah??

Sai Htin Aung
Valued Guest
Sai Htin Aung

Yay! Got the shipping confirmation email and but according to Dpex, it is still in HK. So expecting delivery to be on Monday

Elías JL
Valued Guest
Elías JL

Great!! Hopefully I will be getting my email soon too

Jay
Valued Guest

Got my email at 6pm Friday. Looks like same shipment

Elías JL
Valued Guest
Elías JL

I got mine around 23:00 last night too

Jay
Valued Guest

I’m in exactly the same boat as you Elias. I’m not very happy as it was in stock when I ordered. I would gladly have foregone the cable to receive the phone on time.

Elías JL
Valued Guest
Elías JL

Exactly, I would have been happy waiting for the cable for longer as long as I would get the phone on time

Jay
Valued Guest

Got my phone today. Hope yours comes !

Elías JL
Valued Guest
Elías JL

They tried to deliver today but I wasn’t at home. On phone with Toll trying to arrange a pickup, they are being quite helpful actually. Enjoy your new nexus.

Wertay2
Valued Guest
Wertay2

Got it delivered today :’) Ordered day after pre-release and it was a failed delivery yesterday but finally got it re-delivered today when I was home, in Brisbane, QLD

Daniel Higgins
Valued Guest
Daniel Higgins
I hazard a guess the problem with delays is the shipping company. Toll is the biggest in the world but it is by no means the best. Far from it. I work in logistics and I know how much of a shambles they really are (here in oz). The N4 and original Nexus 5 were shipped via FedEx here in Oz. Earlier this year though I had an N5 replaced and the replacement was shipped via Toll. Why the change in shipping companies? FedEx is faster, but does not have the added convenience of alternate delivery points in the CBD… Read more »
Member

“Toll is the biggest in the world”

– I’d love to see your source for this information.

Daniel Higgins
Valued Guest
Daniel Higgins

You really want to call me out on inappropriate superlative use? What’s the point of that?

Member

Ha ha, I honestly thought you’d made a mistake and you meant Australia’s biggest.

Daniel Higgins
Valued Guest
Daniel Higgins

Yep. Either way my bad 😉

Dave Wongillies
Valued Guest
Dave Wongillies

Mine’s been “out for delivery” since 7am this morning, its killing me!

Dave Wongillies
Valued Guest
Dave Wongillies

6:30pm and still no delivery. I guess “out for delivery” doesn’t mean “getting delivered today” then? :-

Rene Carroll
Valued Guest
Rene Carroll

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Phil Tann
Valued Guest

Sadly it doesn’t guarantee delivery the day it’s “out for delivery”
Mine is currently in transit between Melbourne and Adelaide somewhere, as long as it didn’t get flown back to Kansas in the tornado at Tullamarine this morning I’ll be happy.

Dave Wongillies
Valued Guest
Dave Wongillies

The last location for mine was Silverwater, which is about 20KM from the delivery address :'(

Member

As I and someone else have said, we’ve got ours already. It’s pretty quick from the Shipped Email to delivery. Got the email Monday morning and it arrived Wednesday afternoon.

svict4
Valued Guest
svict4

For me that means I won’t be getting it till Monday next week :'(

Member

When did you order it?
I ordered within 10 minutes of getting the email from Google saying it was on sale. Just dropped everything and went and did it. I’ve learned you have to aggressively jump in with Nexus ordering.

Anthony Smith
Valued Guest
Anthony Smith

I ordered mine minutes after the page went live but it isn’t arriving until tomorrow (which isn’t too bad). Google Store seems to have cocked up the queue for some of their orders. Other people have even re-ordered and found their new order was filled before their older one.

svict4
Valued Guest
svict4

I ordered it just before midday when it came out as well. I’m pretty sure I missed out on the very first round of stock as it was showing out of stock very briefly when I initially went to order

Jono
Valued Guest
Jono

Shipping confirmation came through a while ago now, still no tracking status update on the toll website though. It has been greater than 24hrs :S At what point should I enquire and who with?

Anthony Smith
Valued Guest
Anthony Smith

Tracking updates have been slow, give it a day and it will likely update.

Sam
Valued Guest

I got the shipping confirmation email at 1:35am yesterday and the tracking still hasn’t updated but I was having trouble getting the Toll track and trace page to load yesterday so I’m not sure if there are problems with their system.

vonapets
Valued Guest
vonapets

I’m in the same boat. Waiting for the tracking number to update.

vonapets
Valued Guest
vonapets

I just had some luck with aftership dot com. It already has information about the tracking number that doesn’t even show up on the toll website.

svict4
Valued Guest
svict4

Wow I’m bookmarking that site, thanks!

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