Monday , August 21 2017

PSA: Australian Carriers advise that cell-towers in SA may begin to fail following massive storm

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In the wake of the devastating storms that swept through the South Australian countryside this afternoon bringing hail and rain, all three Australian carriers are warning that outages may affect their mobile networks.

On their blog, Optus has advised customers in South Australia that cell coverage may begin to be affected by power outages caused by the largest storm to hit the Southern State in many years. All towers have backup generators, however, the size and potential duration of some of the outages could mean the generators will not be able to be maintained in all locations.

Power is now beginning to be restored to some areas, and hopefully, full cell coverage will remain in these zones. Optus will get power restored as soon as is safe and on a maximum benefit prioritisation basis.

Telstra is advising customers via Twitter that the outage will affect services if their generator infrastructure fails:

Vodafone too has made an announcement via their Twitter channel:

Having mobile coverage can be both life-saving and very calming during these natural disasters, with information coming in over the airwaves you can be better-informed ad feel less disconnected.

We wish everyone in South Australia a speedy recovery and hope that everyone is safe.

 
Source: Optus, Vodafone, and Telsra.

Duncan Jaffrey   Journalist

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3 Comments on "PSA: Australian Carriers advise that cell-towers in SA may begin to fail following massive storm"

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Warren
Valued Guest
Warren

Amazingly, never even noticed an interruption with Optus

Adrian
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Adrian

It was a weird sensation to be essentially without any network connection for a couple of hours (Virgin) and then it was pretty crappy until power came back. Usually if I lose the NBN I have 4G on my phone as a backup but not today. Hell, I couldn’t even make phone calls for a time.

Duncan_J
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Duncan_J

Hope you’re all safe and powered back up now.

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