Samsung’s attempt to crack into the smartwatch market may not be as successful as they would have liked. According to a leaked document regarding the roll out of Android 4.3 for the Galaxy Note II, Galaxy S4 and Galaxy S3, the Galaxy Gear has been suffering from a return rate of over 30% at Best Buy locations around the US. That’s almost 1 in 3 devices being returned by customers.
It’s unknown exactly why the Galaxy Gears are being returned after purchase, but lacklustre reviews coupled with a $300 price tag may have seen Samsung’s expectations set far too high.
With this information being confirmed by Samsung, it could be likely in the future that we see the Galaxy Gear dramatically reduced in price to beef up its appeal to consumers.