Monday , October 23 2017

Nexus Protect website goes live – still no indication of it expanding beyond the US

Google’s Nexus Protect hardware insurance plan was announced at their Nexus event on Wednesday morning and has since shown up on the US Google Store for people purchasing the Nexus 5X and 6P. While the Nexus 5X and 6P won’t be shipping till later this month, Google has launched the MyNexusProtect website in preparation for the first claims.

The website is fairly basic and features a contact form, as well as information about Nexus Protect, an FAQ and a link to learn more about Assurant Solutions – the company underwriting the program.

The Nexus Protect program costs US$69 for the LG built Nexus 5X and US$89 for the larger Huawei built Nexus 6P with a US$79 excess fee to be paid per claim. Nexus Protect allows for unlimited mechanical fault based claims, and two approved accidental damage claims within the 2-year term. Claims have to be made within 90 days of the incident.

If you’re interested in checking out Nexus Protect, the FAQ is pretty interesting, you can head over to right now.

Source: MyNexusProtect.
Via: Android Police.

Daniel Tyson   Editor

Dan is a die-hard Android fan. Some might even call him a lunatic. He's been an Android user since Android was a thing, and if there's a phone that's run Android, chances are he owns it (his Nexus collection is second-to-none) or has used it.

Dan's dedication to Ausdroid is without question, and he has represented us at some of the biggest international events in our industry including Google I/O, Mobile World Congress, CES and IFA.

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5 Comments on "Nexus Protect website goes live – still no indication of it expanding beyond the US"

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As with AppleCare, you are not guaranteed to get a new Nexus replacement from Nexus Protect.

Your phone will be replaced with a new, refurbished, or recertified product of like kind and quality


ACC gives you two years minimum against ‘mechanical faults’. So if it breaks and you did nothing wrong, you get it fixed or replaced at their discretion if minor, at your discretion if major.

Seems like the cost of this plan plus the excess might be nearing a screen replacement anyway, so doesn’t seem worth it for Aus. Not to mention the price would be jacked up.

Phill Edwards
Valued Guest
Phill Edwards

My thoughts exactly. Unless you break it twice.

vijay alapati
Valued Guest
vijay alapati

On the keynote it was mentioned that it will roll out to other countries soon, other useless title that tries to attract readers

Valued Guest

“mechanical breakdown” seems very vague and open to interpretation, I hope they add more detail..

For example, if the non-removable battery starts tanking within 5 minutes of use, is that considered “mechanical”? That would certainly be the type of thing I would want insurance against.


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