Friday , March 9 2018

Google releases update to Gmail app, fixes Hotmail issue, but doesn’t fix Gmail Sync issues


Users of Google’s email service Gmail have probably noticed in the last week or two that it has been a bit flaky, with delayed notifications, or in some cases, notifications not triggering at all until the app is opened and the service manually polled. It seems it hasn’t just been for Gmail accounts either; Hotmail users have also been experiencing sync issues, but Google has today released a new version of the Gmail app which fixes those concerns.

A Googler took to the Gmail Help Forum to confirm that the fix for Hotmail accounts not syncing properly on Marshmallow has been fixed and the latest version, rolling out now, will address the issue for users.

A more concerning bug that remains unfixed in version 5.10 seems to be affecting Nexus handsets in particular, but that said, I’ve experienced it on LG’s G4 as well. Devices aren’t receiving push notifications for Gmail messages and as someone who relies on email to get things done, this is very annoying. It appears the Gmail team have identified the issue, however, and they’re actively working on a solution. Hopefully it won’t take too long for this to be fixed.

Some users are reporting that disabling battery optimisations for Gmail in Marshmallow fixes the issue, but it’s not consistent; that fix hasn’t worked for me.

Source: 9to5Google.

Chris Rowland   Editor and Publisher

Chris has been at the forefront of smartphone reporting in Australia since smartphones were a thing, and has used mobile phones since they came with giant lead-acid batteries that were "transportable" and were carried in a shoulder bag. He saw the transition from AMPS to GSM, loved the Motorola StarTac, and got into Palm technologies in a big way. The arrival some years later of the original iPhone, and then the early Androids, awoke a new interest in mobile technology, and Chris has been writing about it since.

Today, Chris publishes one of Australia's most popular technology websites, Ausdroid. His interests include mobile (of course), as well as connected technology and how it can make all our lives easier.

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2 Comments on "Google releases update to Gmail app, fixes Hotmail issue, but doesn’t fix Gmail Sync issues"

newest oldest most voted
Valued Guest

Ah. I thought I was going crazy wondering how I had email, but didn’t remember getting any notification. Thanks for letting me know I’m not crazy.

Valued Guest

There’s a big long thread on the product forums for Inbox as well for basically the same issue. Sucks when my iPad get’s perfect notifications but my Nexus gets none…

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