Wednesday , February 21 2018

Qantas and Virgin have banned passengers from carrying Galaxy Note 7 on flights


Following the FAA’s move to ban Samsung’s troubled phone from American flights, Australia’s flag carrier has taken its own steps to ban all passengers from carrying the Galaxy Note 7 on any Qantas or Jetstar flights from midnight on 15 October 2016. Virgin Australia have followed making a similar announcement. We’ve got the two travel advisories below.

In a statement released this afternoon, Qantas advised:

Qantas and Jetstar customers are advised that the carriage of Samsung Galaxy Note 7 devices on-board is prohibited on ALL FLIGHTS effective 12:01am (AEDT) Sunday 16 October 2016. This is due to concerns regarding potential fire risk from the device’s battery after a number of incidents worldwide and follows a ban put in place by regulators overseas. The ban applies to devices being carried onto the aircraft, in carry-on baggage as well as check-in luggage. Other Samsung devices are not affected.

Note: this is updated advice from the previous Qantas Group policy, which allowed carriage of the Samsung Galaxy Note 7 provided it was turned off. This restriction has now been broadened to a total ban.

Virgin Australia has announced a similar move this evening, confirming:

Total ban on Samsung Galaxy Note 7 devices

From Sunday 16 October 2016, Samsung Galaxy Note 7 devices can no longer be carried on Virgin Australia flights.

This is due to safety concerns around the device and follows the implementation of a ban by the U.S. Department of Transportation.

Effective 12:01am AEDT on Sunday 16 October, guests travelling on Virgin Australia services must comply with this ban by not travelling with this device, whether on their person, in their carry on luggage or in a checked bag.

The use of Samsung Galaxy Note 7 devices is currently prohibited on all Virgin Australia flights, and the complete ban announced today is an additional safety measure.

We apologise for any inconvenience to our guests, but safety is always our number one priority.

Of course, as the phones have been recalled, you shouldn’t really be using them anyway. Take them back and return them, people.

This post was originally published as: Qantas bans passengers from carrying Galaxy Note 7 on any Qantas or Jetstar flights

Thanks: Rachel and Mark for the tips about Qantas and Virgin respectively.

Chris Rowland   Editor and Publisher

Chris has been at the forefront of smartphone reporting in Australia since smartphones were a thing, and has used mobile phones since they came with giant lead-acid batteries that were "transportable" and were carried in a shoulder bag. He saw the transition from AMPS to GSM, loved the Motorola StarTac, and got into Palm technologies in a big way. The arrival some years later of the original iPhone, and then the early Androids, awoke a new interest in mobile technology, and Chris has been writing about it since.

Today, Chris publishes one of Australia's most popular technology websites, Ausdroid. His interests include mobile (of course), as well as connected technology and how it can make all our lives easier.

Join the Ausdroid Conversation

7 Comments on "Qantas and Virgin have banned passengers from carrying Galaxy Note 7 on flights"

newest oldest most voted
Valued Guest

The reality is no one should have them any more, they should have been returned. This is just the airlines jumping on the bandwagon to get free press.

Huge Jackman
Valued Guest
Huge Jackman

Good one Sham-sung.

Ausdroid Reader

You know, it’s funny.
Besides all this negative press, I’ll still buy the Galaxy s8 next year.
They’re still the best android devices on the market. (imo)

Jamie S
Valued Guest
Jamie S

Well Yeah, I agree to a point, they have the best cameras and hardware atm but Google are trying to change that. Btw my S7 edge Google keyboard is laggy as dog poo as I type this.

Ausdroid Reader

Their cameras are up there with HTC and Sony, just below the unreleased pixel line.
Not sure what is up with your Google keyboard. Mine runs flawlessly on much lesser 3 year old hardware (soon to be replaced – woo!)

Jamie S
Valued Guest
Jamie S

It’s probably just a touchwiz thing as Hangouts is laggy too

Ausdroid Reader

I use SwiftKey, give that a shot. I find it the best out of the bunch.

Check Also

Catch of the Day launches their own Optus powered MVNO service with 30 and 90 day pre-paid and Data only plans

If you’re a bargain shopper then Catch of the Day will be on your radar, …