Wednesday , October 18 2017

Samsung Australia will update all Australian Note7s to mitigate risk of battery failure

GalaxyNote7_Feature_AOD_Main_3

The writing is on the wall for owners of replacement Samsung Note 7 phones with the electronics giant announcing today that they will be releasing an update to all replacement Note 7s in Australia implementing the same 60% battery restriction that the original stock eventually received.

Richard Fink, Vice President IT & Mobile, Samsung Electronics Australia said:

“Customer safety is our number one priority and we are asking customers who still have a Galaxy Note7 to immediately complete a data back-up and factory reset before powering-down the device and returning it to their place of purchase”.

If you have a Note 7 you should know by now that the entire product line has been decommissioned and all units recalled. If you have a Note 7 please follow the official recall instructions.

Let’s hope Samsung doesn’t over react to the product issues and finds what the cause was, discloses it to the public, and comes back with a bigger and better Note 8 in 2017. After we decided that the Note 7 was (before the battery issues) probably the best smartphone to hit the market this year, it’d be a shame not to see Samsung repair the damage and do even better next year.

 
Source: Samsung Australia.

Duncan Jaffrey   Journalist

Duncan has been interested in technology since coding "Mary had a little Lamb" in Basic on his ZX Spectrum. A fan of all things Android, most days you'll find Duncan trawling the web for Android news or quietly editing away on Map Maker.

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12 Comments on "Samsung Australia will update all Australian Note7s to mitigate risk of battery failure"

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Fiddle Castro
Valued Guest
Fiddle Castro

As for trying to get a refund out of Samsung…geeze, promises promises and still no refund after a month. Don’t they realise this affects my attitude towards them, and therefore my impetus in buying more of their products?

TT
Valued Guest

Just don’t buy Samsung phone anymore. We have so many other choices.

chris
Valued Guest
chris

Really… the people using the phone still are the problem not Samsung. They produce more phones than any other company and you make a comment like that.
Stoopid

TT
Valued Guest

Wow, did you parent educate yourself properly when you were young? It’s really shame for your parent and Australian. Low people

chris
Valued Guest
chris

TT enough already. your childish posts are too much. Negativity gets you nowhere and to see you popping up all the time with these comments is really annoying. I wish there was a block feature.
BTW your comment makes no sense at all and spelling is terrible.

Newcastle Guardian
Valued Guest
Newcastle Guardian

They should be totally bricked and that would be the end of all this business.

cjdacka
Valued Guest
cjdacka

Still would rather this than a Google Pixel XL but it looks like I have no choice :'(

Trevor Phillips
Valued Guest
Trevor Phillips

You could wait a little longer for a S8 edge, which will basically be an upgraded Note 7 without an S-Pen

Member
Dean Rosolen

Are all the carriers on board with regard to their variants?

Duncan_J
Valued Guest
Duncan_J

From the sounds of it this will be rolled out to all devices by Samsung, regardless of where it was purchased.

Member
Dean Rosolen

Carrier-specific variants for any update. Once an update clears carrier testing, it goes to the OEM who then pushes the Big Red Button™.

chris
Valued Guest
chris

Incorrect sorry. This is not always the case.

wpDiscuz

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