Given their far too publicised connection issues over the last 12 months, the last thing Telstra needs was another problem, but a fire at one of Telstra’s exchanges in Sydney is causing just such a problem for many customers nationwide.
Telstra acted quickly to acknowledge the issue and explain the cause which – sure to appease many customers, except perhaps those experiencing issues. Luckily, from the sound of the follow up tweet minutes ago, the fire is extinguished, assessment as to the scale of damage is under way and restoration of service will hopefully be swift.
If you’re on or attempting to contact someone on Telstra, don’t be surprised if you experience call issues or delayed SMS delivery for a while this afternoon.
How have you been affected by today’s Telstra issues?