+ Sunday December 8th, 2019

Remember Google Duplex? It was the scary good AI-bot that could call restaurants or hair salons to make reservations and appointments on your behalf. Well, it’s now rolling out to a small number of Pixel users in select cities in the US.

According to a statement given to Venture Beat, the feature has begun rolling out to users

a “small group” of Google Pixel phone owners, who can now use Duplex via the Google Assistant to secure restaurant reservations in “select cities.”

Unlike the demo at Google IO earlier this year, the initial rollout of Duplex is only working with restaurants at this stage to book you a reservation. The feature is kicked off by saying ‘Hey Google, make a restaurant reservation’ or ‘Ok Google, reserve a table’. The Google Assistant will then go through a list of clarifying questions narrowing down the type of restaurant, how many people etc. You can conversely just name the restaurant you want to book at to short-circuit the process.

The feature is being limited to a certain set of restaurants, for some reason, though it’s limited to only English-speaking calls in select cities – so draw your own conclusions.

Once a booking is made you can see it show up under ‘My Reservations’ in Google Assistant, which also shows you any other details for events or places you’ve booked pulled from your calendar, or even your Gmail.

Google is limiting this to select cities in the US, so you can imagine it’s going to be some time before becoming available in Australia – or any other countries in the world. It’s interesting to watch its progress though and you can see it in action here.

Source: VentureBeat.

Daniel Tyson  

Daniel Tyson

Daniel is a former editor of Ausdroid, and left in February 2019.

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Dr John
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Dr John

All well and good, but when is call screen going to come to Australia, if at all?

Oldmike
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Oldmike

Sounds pretty cool , but i don’t know that i would trust an AI program to get the job done just yet 😀.
Maybe i’m too much of a control freak , but i think i would like to wait until it has the runs on the board .

u30085042
Ausdroid Reader
u30085042

true. It sounds like it has potential. But at the moment, based on this example, I can call the restaurant and book myself in a third of the time…

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