+ Monday November 18th, 2019

Sony were one of the first big names to incorporate Android TV into their television sets, across a lot of their range. As such there are a lot of them out there but unfortunately the updates for them have been very few and far between. Today that is set to change with an update beginning to roll out to some TVs.

Our Sony Android TVs have not seen an update since 2017 when they received the August 2017 security patch and languish on Android TV 7.0. The new update rolling out now will bring the software versions up to Android TV 8.0. The new update will not only bring the new version of Android TV but will include the following bug fixes:

  • Improves general performance of the TV
  • Prevents an issue where the TV picture becomes dim after the software update
  • Improves the Home screen menu for better usability
  • Improves the keyboard design
  • Improves the Search function using Google Assistant™
  • Resolves picture quality issues viewing Dolby Vision™ content on Netflix®
  • Resolves a DTV 1080i flashing issue
  • Resolves a condition where there is no sound at times when playing the UHD BD movie “Dunkirk”
  • Resolves a condition where the TV switches from Standby to Semi Standby and switches on any AV Receiver connected via HDMI CEC
  • Resolves a condition where the TV goes to 8X red LED blinking when starting to play games (HDR content) from the PS4™ Pro gaming console (XBR49X900E, XBR55X900E, XBR65X850E, XBR65X900E, XBR75X850E, XBR75X900E)
  • Improves performance for Amazon Prime® video playback
  • Resolves a condition where a short beeping sound is heard when changing channels
  • Adds support for Dolby Vision content (XBR-65Z9D, XBR75Z9D, XBR-100Z9D, XBR-55A1E, XBR-65A1E, XBR-77A1E, XBR-55X930E, XBR-65X930E, and XBR-75X940E only)
  • Adds support for the Amazon® Alexa™ app that runs on Amazon Echo™ devices
  • Resolves an issue where optical digital sound sometimes stops
  • Resolves an issue where the TV speakers and the sound from the PS4 controller are out of sync
  • Resolves an issue where frame drops occur and the AV is out of sync when playing 4K HDR 60fps content
  • Adds support for PIP (Picture-in-Picture) while using an app (watch TV in a small window while using an Android TV™ app)
  • Adds support for Hybrid Log-Gamma HDR content via HDMI® and USB/Home network
  • Improves the Settings screen to support changing settings while viewing TV (some exceptions may apply)
  • Adds support for task-switching (switch between previously used apps and the current app by holding down the HOME button on your remote until the task-switching menu appears)

The Sony support website also has a link if you want to download the update and install it manually using a USB drive or you can do what most would and go into the settings of your TV, about TV and then check for system updates. We would suggest you do it OTA style as this way it includes all the localised products that Sony have installed on there including the catch up TV apps.

The TV’s expected to receive the update include:

  • XBR-100Z9D
  • XBR-43X800D
  • XBR-49X700D
  • XBR-49X800D
  • XBR-55X700D
  • XBR-65X750D
  • XBR-65Z9D
  • XBR-75Z9D
  • XBR-43X800E
  • XBR-49X800E
  • XBR-49X900E
  • XBR-55A1E
  • XBR-55X800E
  • XBR-55X806E
  • XBR-55X900E
  • XBR-55X930E
  • XBR-65A1E
  • XBR-65X850E
  • XBR-65X900E
  • XBR-65X930E
  • XBR-75X850E
  • XBR-75X900E
  • XBR-75X940E
  • XBR-77A1E

If your TV is on the list check for an update and continue to regularly check for updates as the new Android TV 8.0 will bring a host of UI improvements as well as improvements of how the software runs. Hopefully it fixes the lagginess of the remote control functionality of the TV that we at Ausdroid have all experienced.

Source: Sony.
Via: Android Police.

Scott Plowman   Editor

Avatar

Scott is our modding guru - he has his finger on the pulse of all things ‘moddable’, pointing us towards all the cutting edge mods hacks that are available. When he’s not gymming it up, or scanning the heck out of Nexus devices, you'll find him on the Ausdroid Podcast.

Outside of Ausdroid, Scott's a health care professional and lecturer at a well known Victorian university.

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Paul Smedley
Ausdroid Reader

Looks like this is finally available for Australian models, at least for my X9000E. There’s a download link at https://www.sony.com.au/electronics/support/downloads/00016218

I’ll try and install this tonight!

Jack
Guest
Jack

Is this update ever coming to Sony TVs in Australia? Last Update was in Feb 2019 saying they are “working on the issue”. It’s May now and nothing. My TV is on the list.

Stephen
Guest
Stephen

I contacted Sony about 2 weeks ago and still no news about the upgrade. I asked them to at least update their website as the holding message is 3 months old.

robms
Guest
robms

I bought my Sony Android TV about 5 weeks ago and I was immediately pissed off with the bugs having only Android 7.0 loaded and Oreo was floating around out there as the Yanks already have it. When I called them a month ago they told me within the 3rd or 4th quarter of 2019 the updates will flow through to the 2018 and 2019 models and they emailed me a $50.00 online shopping voucher on Sony products as compo…yeah right!

CON
Guest
CON

Will they be re introducing the original range of speech languages?
Bought my dad an 75″ 8500E which had Greek as one of the voice control languages.
This was the main reason I bought the TV…
After a software update, Sony (Or Google…or who ever is responsible)…took the Greek voice input language away…

John Bousattout
Ausdroid Reader

Here you go Ladies and Gents… Check your TV’s that are listed here…

https://www.sony.com.au/electronics/support/articles/00204015?showHeaderFooter=false

Johnno g
Guest
Johnno g

So can we install the us firmware? Is Sony even going to release a Australian one and other countries firmware would be great to see it sooner then later

ChrisK
Guest
ChrisK
J. Wow
Guest
J. Wow

Scotty’s pulse is flat lining. These are not Aussie TVs. Fake News. Stealing candy from a baby aka another news source.

Darren Pillans
Guest
Darren Pillans

The TVs listed are all USA models.
This article looks like a cut and paste job. Does the “journalist” actually have legimate information for the Australian market or is the article time-wasting clickbait?

tisPJ
Guest
tisPJ

Well whatever the ‘latest’ Australian update is totally jacked my telly. The ‘home’ button doesn’t work anymore. Can’t easily access apps. Can’t access settings. It’s the stupidest thing ever. I sure hope they fix it soon. The update before that broke the internet (so it kept dropping out)… Seriously these stupid updates do more harm than good. If they do roll it out then I sure hope it brings my telly back to the way it used to bloody work. Bloody Bravia.

Nelly
Guest
Nelly

I feel like you shouldn’t repost an article from a US site unless it applies to us in Australia. Has anyone in Australia actually got an update or do you have a local source that says when they will? That would make this article more than just click bait.

Chad Smith
Ausdroid Reader

Due to poor upgrade support from Sony, my 65″ will be my last smart TV, and likely my last Sony product.
In the future I’ll be after dumb but good performing panels with smart devices connected.

Dean Rosolen
Ausdroid Reader
Dean Rosolen

Sadly, it’s near impossible to find a dumb panel anymore.

Dean Rosolen
Ausdroid Reader
Dean Rosolen

I thought Google didn’t allow so much customisation of Android TV. Why is it still takiing so long for updates to come out?

LOPANindustries
Guest
LOPANindustries

I just checked my 65 X9300E and no update.
(I am enjoying the august update from 2018 as it included Google assistant)

Desperately looking forward to Version 8 though!

Jim
Guest
Jim

@Jonathan, how long have you had 8.0 for your TCL? Did it come via OTA?

I’m hoping the update means I won’t need to reboot the TV everytime I want to stream Netflix/Stan (jittery video if tv had been on for a while)

BrainBeat
Guest
BrainBeat

Prime is my main issue with that which I had assumed it was mostly an Internet thing than the TV its self.

BrainBeat
Guest
BrainBeat

No update available for my 65X90000E. I do at least have the security update for August last year. I have been wondering why it is taking so long for this update as most other Android TV devices have been on 8.0 for a very long time.

Nick
Guest
Nick

This may be a stupid question, but is the XBR in the model number the same as KD, or are they 2 different types.

John Bousattout
Ausdroid Reader

Not a stupid question at all… it’s actually the answer that is stupid.
Sony in their infinite wisdom has decided to have different model numbers for different regions.
kd49x7000d, x70D, x700D, xbr49x700d – Virtually the same.

Taking this model number and dissecting it: kd49x7000d
KD – Sony model TV according to Region. XBR is for the American region.
49 – Size of TV
X – Suggests the dominant feature. In this case it’s 4k UHD
7000 – Denotes the series
D – Denotes the year (2016)

George
Guest
George

Does this update include 2015 models?

Migster1965
Guest
Migster1965

I’ve got the X850C from 2015, only had a few updates and I doubt we’ll get 8.0, poor support.

Jonathan
Guest
Jonathan

I’ve got a TCL P6 TV with Android Oreo now and its finally delivering on the promise.. much faster, more stable and more usable.

Oliver Ward
Ausdroid Reader

These updates are not for Australia sadly.

Murray
Guest
Murray

The source only talks about TVs from US, Canada, and Latin America (Puerto Rico, Mexico, Chile, and Peru) – nothing from Aus. My TV is a KD65X8500E which I assume is an Aus model, so nothing yet…

John Bousattout
Ausdroid Reader

Done some quick research… (Current for my model – and yours)
v6.5629 for Asia Pacific
v6.5830 for US, Canada, and Latin America

Murray
Guest
Murray

and ours is still Android 7.0 from last August I believe… hopefully it’ll come to us soon.

Björn
Ausdroid Reader

While I love the idea of the Sony TVs, the experiences have left me disappointed. Performance is average at best and the update scenario is a nightmare. I, of course, want the latest update but I would at least settle for a security patch. One of my Sony’s hasn’t really been touched since 2015/2016. Horribly out of date.

John Bousattout
Ausdroid Reader

I feel similar to you. However, my TV is hooked up a power saver power board. So, every time i need to turn my tv back on, it’s starting up from scratch so it takes longer.
And, i also believe that they skimped on the SOC that they included in the TV. The performance could have been so much better if they invested in a better one.

On a side note, i’m surprised that they have (rumoured) included the XBR-49X700D (2016 model) but i’ll happily take an update.

Björn
Ausdroid Reader

Agreed. Either skimped on the hardware or poor integration between software/hardware. Regardless, for my next tv i’ll probably go for panel quality v lightest touch software. Wish the situation with Android TV units like Shield was more robust as well. I’m curious whether Sony is just dragging their feet with updates because it doesn’t make any money or if there is a genuine problem with pushing updates out. For me surely the architecture wouldn’t change that much between the varying units?

John Bousattout
Ausdroid Reader

The architecture is very similar in terms of hardware. And that is what i think the problem is. Walking in to Harvey Norman and having a look at their A1 and A8 series TV’s, I straight away tried clicking the menu button to see how long it’ll take to ge tthe menu up… Not much better than my 2016 model. Looking at all the advancements that have been made with mobiles and the varying CPU’s that are available… it make me wonder what OnePlus could do if they produced a TV?… In saying that, though, it probably wouldn’t be available… Read more »

Dan
Guest
Dan

I have the Sony KD-65X9300D and the Android OS is really poor.

Apps disappear randomly, the TV needs to be restarted for certain apps to work, the sound can sometimes go weird and overall it is a laggy experience.

I was really hoping my TV was on the list!

Brad H
Guest
Brad H

I have the same model and I honestly believe it’s not fit for service anymore. It takes me about a minute to be able to change the HDMI channel after turning it on from standby, ARC audio has started randomly dropping out for a second at a time after the latest update, the menu is just so slow to do anything. I often open the wrong app because I’m not patient enough to wait for how slow it is, the purple smear on motion in dark scenes is unbearable (exasperated wth a HDR source), how aggressive dimming is in HDR… Read more »

James Far Ting
Guest
James Far Ting

Get up to the latest version then do a factory reset. We had a similar problem with our TV and after the factory reset on the latest firmware it’s been much better.

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