+ Saturday October 19th, 2019

Huawei Australia has moved to reassure its local smartphone customers, following the news yesterday that Google had implemented the US Government’s ban on companies dealing with Huawei.

Following the good news that Google had been granted a temporary licence to continue to support Huawei’s existing smartphone customers. Huawei in Australia is reassuring customers (and would-be customers) that the devices they own today, or may soon buy in retail, will continue to be fully supported by the company regardless of what happens going forward.

In a statement to Ausdroid this morning, Huawei Australia’s Jeremy Mitchell, Director of Corporate Affairs, had this to say:

We want to assure Huawei customers in Australia that the US actions involving Google will not impact consumers with a Huawei smartphone or tablet or those that are planning to buy a Huawei device in the near future from an Australian retail outlet.

Consumers with Huawei devices will still receive security updates and be able to use Google apps. Huawei will continue to provide after-sales services to all existing Huawei and Honor smartphone and tablet products, covering those that have been sold and that are still in stock globally.

Australian consumers will be able to continue using Google services like Google Play and Gmail on their Huawei phones as they normally would.

Google Android updates will continue to be provided for Huawei EMUI and Google apps will not be affected.

Huawei has made substantial contributions to the development and growth of Android around the world. As one of Android’s key global partners, we have worked closely with their open-source platform to develop an ecosystem that has benefitted both users and the industry. We will continue to prioritize the development and use of the Android ecosystem.

Huawei will continue to build a safe and sustainable software ecosystem, in order to provide the best experience for all users globally.

 

Chris Rowland   Managing Editor

Chris Rowland

Chris has been at the forefront of smartphone reporting in Australia since smartphones were a thing, and has used mobile phones since they came with giant lead-acid batteries that were "transportable" and were carried in a shoulder bag.

Today, Chris publishes one of Australia's most popular technology websites, Ausdroid. His interests include mobile (of course), as well as connected technology and how it can make all our lives easier.

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Jeremy
Guest
Jeremy

I planned to buy a new Huawei mate 30 pro coming this Oct 2019, however i must consider other phone after the sanction. Who want to own a Huawei that won’t run Android play, gmail, youtube, etc? Not only Google stopped supplying their services, other US techs suppliers to Huawei did the same after the US sanction. Better look for a non Huawei phone. Samsung may hugely benefited from here.

Tom Sekulic
Ausdroid Reader

Trump is obviously hoping to bring China back to negotiating table. So far, his plan is working: people are scared to buy a potentially unsupported phone.

Jamie S
Guest
Jamie S

Sounds a bit like smoke and mirrors to me Chris. I’m not sure how they can make all those promises without evidence to support their claims. I’ve never owned a Huawei phone other than a Nexus 6P but I definitely wouldn’t buy one at the moment until this thing plays out

Bruce
Guest
Bruce

Will this US silliness eventually extend to other Chinese smartphone manufacturers such as Oppo and OnePlus, I wonder?

Dan
Guest
Dan

I guess it depends on if Oppo and OnePlus also violate sanctions as Huawei did.

Oldmike
Guest
Oldmike

That thought crossed my mind too , the way spanky is going it will be amazing if there is not hostilities between US and China in the next 2 years…

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