Samsung appears to have erroneously sent out some “Find My Mobile” notifications to some devices, triggering concern from some users.

When a random and unexpected notification like this goes out to users, it suggests to them that someone has access to their account, computer or other device. Panic can ensue.

Given the number of notifications that went out (nearly every Samsung owner I know has asked me about it), should this have been Samsung’s “find my device” system being compromised, that would have been catastrophic.

Fortunately for all involved, it appears this was just a test!

There is no official statement from Samsung as to exactly what went wrong. Understandably, the Samsung social media was bombarded with people asking an obvious question – WTF? The most concise and helpful response was from Samsung Help UK

https://mobile.twitter.com/SamsungHelpUK/status/1230430326687780865

It’s not clear how limited the “limited number” is.

This is a good reminder that while everyone has a production environment, some companies are also lucky enough to have test environments and shouldn’t need to test things like this in production.

Finally, while we’re discussing account security, if you haven’t already secured your Samsung account click here to read our guide.

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Rod
Rod
8 months ago

I would’ve thought a conglomerate as large as the big S would have a bucketload of pre prod environments… Apparently not! Or, some poor employee made a rather bad “first day” mistake

https://youtu.be/tpMLIUzE9h8

Andrew
Andrew
8 months ago

Oh I got it after flying overseas when I turned back on my data… Thought it was just updating itself to my new location lol

Oldmike
Oldmike
8 months ago

Yes , that was pretty funny , I saw the find My phone thing and thought ,.
” Oh shit I have accidentally pressed something by accident again ” .
So at least I know now it was not my big clumsy fingers making a phantom button press on this occasion 😆.