Telcos connecting loved ones in times of need: Telstra, Optus and Vodafone are all...
There's a lot going on in the world right now and sadly, there are a lot of people hurting. The crisis in Ukraine has dominated many headlines for weeks and it doesn't look like abating anytime soon. Thankfully, the...
Win for TPG and Telstra mobile customers as telcos agree to share access to...
Telstra and TPG Telecom today announced a ground-breaking 10 year regional deal.
The TLDR short story is that TPG gets access to Telstra Wholesale's 4G network like Telstra resellers Aldi Mobile, Woolworths Mobile etc and uniquely some of the Telstra...
Samsung Galaxy S22 Telco offers + Bonus offers
With the Samsung Galaxy S22 device launching overnight, we have collated all the deals and offers the telco’s here are offering for each device alongside any bonus offers that are opening up as part of the pre-order offers.
So let’s...
WA Deal: half price $45/$55 Optus 5G mobile plans for 12 months port-in offer
Western Australian readers, especially those who live or work near the Perth CBD might be interested in an Optus mobile deal which halves the cost of $45/$55 Optus 5G mobile plans for 12 months if you port your number...
Circles.life new plans include VoLTE and VoWIFI on Optus 4G mobile network
I've just had a chat with a public relations contact at Optus MVNO Circles.Life Australia and have some unofficial good news to pass on, they've recently soft launched VoLTE and VoWIFI for customers that have compatible devices on the...
Optus Call Notes transcribes mobile calls in real time
Optus continues innovating with little new features that make it's mobile network different from Telstra and TPG/Vodafone.
The latest "Optus Living Network" trial feature is Optus Call Notes, a new feature which transcribes mobile calls in real time and makes...
gomo enables Wi-Fi calling, VoLTE and SMS via Wi-Fi on Optus 4G mobile network
In a nice surprise Optus budget mobile brand gomo has enabled Wi-Fi calling (VoWiFi) and Voice over LTE 4G calling (VoLTE) for all current and future customers at no extra cost.
To use VoLTE on gomo you need to have...
Optus adds two new 5G devices to their prepaid line up
With 5G beginning to slowly roll out across the country, our big 3 telcos are slowly adding more and more 5G devices to both is postpaid and prepaid users and Optus has begun adding its first 5G enabled devices.
Samsung...
Optus has re-imagined Customer Service, and here’s how it’s working
As Optus says, contacting your telco should not be filled with dread. Think back to the last time you experienced the ’call centre run around.’ Being treated like a number, handballed from person to person, department to department, all...
Speedtest data shows Aussie Broadband to be the fastest and most consistent Australian service...
Aussie Broadband is one of the most popular providers in Australia right now and with data like this, it's easy to see why. The independently captured data from Speedtest shows Aussie to be the fastest and most consistent...
Deal: Free Amazon Prime for 1 year via Optus SubHub new subscription bundling service
Optus has challenged the Telstra Plus program with an arguable more useful service called SubHub simplifying content subscriptions and memberships by putting them in one place, allowing eligible Optus postpaid customers (Mobile, Optus Fetch, NBN etc) to save money...
Carriers join the foldable fun with Samsung’s new devices
Overnight we've seen the launch of some new gear from Samsung, the Galaxy Z Fold 3 and Galaxy Z Flip 3. It really shouldn't be a surprise that the carriers have joined in the fun with Samsung's latest foldable...
ACCC alleges that Telstra, Optus and TPG has misled consumers over NBN speeds
The Australian Competition and Consumer Commission has commenced legal action against three of Australia's largest internet and telecommunications companies, accusing Telstra, Optus and TPG of misleading consumers about the speeds available on their NBN connections.
Commencing action in the Federal...
Resolved: Optus outage leaves customers with no access to data or phone services
Since around 11 am Eastern time, Optus customers have been reporting issues with regard to their data and phone services. This has continued for some time and in volume, showing it's not an isolated incident it's a widespread...
Optus begins rollout of extra battery backup for critical mobile transmission hub towers
Victoria's recent storm damage power outages are a reminder that any improvement to mobile network resiliency and uptime is a welcome change.
Motivated by their desire to keep customers connected, Optus employees have conceptualised an innovative solution that will keep...