Over the weekend we noted that a recent OS update for the OPPO Find X2 Pro has broken Android Auto. OPPO was very quick to respond to our query with acknowledgement of the issue and forward pathways:
Much like other manufacturers, OPPO is aware of the ongoing issues with Android Auto since the Android 11 update. We have escalated this matter appropriately and our developers are working alongside our partners for a timely resolution.
The current advice from the Google Android Auto Team is that a fix has been applied for Android Auto app version 6.1 and Chrome app version 88.0.4324.181 or higher. If issues still persist with Android Auto app version 6.1 or higher, Google has published a dedicated assistance form. OPPO would also like to advise any customers experiencing issues to reach out to our Customer Care team.
Our customer satisfaction is of the utmost importance to us, we apologise for any inconvenience caused and thank you for your patience.
For those of you on Facebook, the OPPO mobile owners Australia group has a couple of helpful notes from members, including a short term solution for owners of the Lamborghini version. There are also notes around progress for those who’ve already lodged support tickets with OPPO directly, which is essentially; “We’re aware of the issue and have escalated it”.
As more devices roll out the Android 11 update, it is becoming clearer that the issue appears maybe with Android and not OPPO. So — as a heavy user of Android Auto — we can only hope that this is resolved quickly.
