The Australian Competition and Consumer Commission released its second report on real-world NBN speeds last week, and the results aren’t bad. Well, they are for the 7.4% of customers only receiving half the speed they’re paying for. But there is good news: some ISPs are doing a pretty good job of ensuring their subscribers get close to their maximum speed consistently.
The sample in the report is now large enough to provide concrete peak hour speed information about six major ISPs: Aussie Broadband, iiNet, MyRepublic, Optus, Telstra, and TPG.
Aussie Broadband came out on top, delivering peak hour speeds of 88.3% of its plan maximums, with TPG following at 85.6%. iiNet and Optus customers both got about 83% of their maximum speeds during busy periods, with Telstra and MyRepublic coming up the rear with 79.9% and 74.4%, respectively.
It’s worth noting that the ACCC’s speed testing program is still in early days, and as such, the sample size isn’t as large as it could be. At the same time, it’s not a bad place to start when comparing NBN plans.
Here’s how these providers measure up when it comes to NBN 100 plans:
And here’s how they look when it comes to NBN 50 plans:
Note that Telstra doesn’t sell directly sell an NBN 100 plan. To get NBN 100 speeds on Telstra you’ll need to sign-up for a NBN 50 plan, and if your line is fast enough, you can upgrade to NBN 100 for an extra $30 per month.
And if you want to compare, here’s a couple of extra NBN 100 plans from smaller providers not currently included in the ACCC’s report:
I actually take part in the ACCC monitoring and I max out my speed constantly according to the SamKnows device (Can’t post pics with this site). What the ACCC reports fails to mention is AussieBBS only has a smidgen of customers compared to the large Telco’s so that reduces possible issues dramatically.
And what a great example they give to big telcos: you know, the ones who could easily afford to add more CVC capacity to match the *smaller* providers. Big telcos like Telstra have shareholders who want ROI. It costs money to provide plenty of BW, so they keep it at the minimum to keep the noise down from angry customers. ABB is *the only* provider who publicly lists CVC BW utilisation on the *all* of their POI’s (where you connect). They stop connecting new customers at 80% BW utilisation so that customer experience doesn’t get impacted. No, I don’t work… Read more »
Internode is not “A smaller provider” they’re owned by iinet/tpg group
After having FTTP from iinet since having NBN (close to 5 years now), I can say that we’ve managed to receive CLOSE to peak only 3 days. Being on a 100 plan with iiNet I get between 68 – 48 mbps (even during OFF-PEAK). Since being purchased, I would NOT recommend iinet to anyone. Time to check out alternatives (as iinet used to be the cheapest).
I’m probably missing the blinding obvious, but where is the actual speed data on these reports? Even clicked through to full results, but all I’m seeing is a feature/cost comparison with a link to a sales page.
Two things. First, that’s a god awful clickbait title – who do you think you are, news.com.au ? A second, the practical, real world performance people see with providers seems at odds with the performance claimed by ACCC in several instances. To even claim 80Mbps speeds they can’t be looking at international sites (you know, the sites you might be interested in), and I’m betting that it’s possible to identify the sites they do look to for speedtests and cheat the figures (as some providers do for speedtest.net). So if you want to do some real journalism, rather than clickbait… Read more »
Do you work for Telstra? You sound mad.
I’d love to see providers like Dodo added to this…. Just for some fun