Over the past few years, we’ve had the absolute pleasure of reviewing some of Arlo’s best security cameras. They deliver great functionality and a strong feature set to users; however, if you’ve got some older cameras, you need to be aware of the EOL policy.
Owners of some older models of Arlo security cameras have receive an email outlining the pending EOL for certain devices:
Starting January 1, 2023, Arlo is implementing an EOL policy for its products and services, with the Generation 3 (VMC3030) and Pro (VMC4030) cameras being affected on April 1, 2023. These cameras were released in 2014 and 2016, respectively. The EOL of the Generation 3 (VMC3030) and Pro (VMC4030) cameras means that certain features of, and support for, these cameras will become unavailable, including 7-day cloud storage, firmware updates, and email notifications. To find your product model number go to the Arlo Secure App > Settings > Support Center > click on your specific camera and then scroll down to the details section to view the product model number.
These cameras may continue to be operated after April 1, 2023 by all existing Arlo owners to live stream video, receive motion notifications, and store video clips locally with a compatible Arlo base station. These cameras also can utilize Arlo’s new cloud storage, which is available with the Arlo Secure subscription service, though the EOL’d cameras themselves may lose some functionality over time, as they will not be provided with further firmware upgrades.
This means that owners of the first generation Arlo Pro and Gen 3 cameras will need to replace their cameras, soon, if they wish to continue using the full feature set. While notifications, live streaming and local storage will continue to operate as they previously have.
To users who forked out a significant amount of money to setup their home security camera system, this isn’t being received well. We have reached out to the Australian PR for Arlo to see whether there are any discounts or deals likely to be offered; when we hear back, we’ll update this article.
