Aussie Broadband has announced that it will participate in NBN’s new Fibre Connect program, which offers upgrades from fibre-to-the-node (FTTN) or fibre-to-the-curb (FTTC) technologies to full fibre for eligible customers.
The initial tranche, which kicked off on Tuesday, will focus on FTTN customers, with FTTC premises being introduced into the program in May.
Managing Director Phillip Britt said this is good news for customers, RSPs and the industry. Phil said:
We’ve been taking part in trials over the past few months, and we’re keen to participate in NBN’s new fibre upgrade scheme.
From today, eligible customers who are currently on FTTN will be able to order fibre-to-the-premises (FTTP). To qualify, customers need to be on, or move to, a 100Mbps plan or above.
It’s great to see that NBN has made this rollout available where eligible, because now even more customers can benefit from better speeds and greater reliability that comes with an FTTP connection.
Aussie Broadband has approximately 9,000 eligible customers on FTTC or FTTN technologies.
FTTC available in May
Eligible FTTC customers will be able to apply for the Fibre Connect program from the end of May. To qualify, customers need to be on, or move to, the 250Mbps plan or higher.
Customers must stay on the higher-speed plan for a minimum of 12 months, unless they’re facing financial hardship, or NBN may charge a downgrade fee of $200. This applies to both FTTN and FTTC upgrades.
For more information, customers can call Aussie Broadband on 1300 880 905. Alternatively, existing residential customers can check eligibility and order online here or via the MyAussie app in the coming weeks. To find out if your business is eligible for a fibre upgrade, please click on the link here.
I’m so disappointed that I signed up to an Optus service only four months ago, but they are not taking part in the FTTN upgrades. Or not yet anyway.
Saw contractors laying fibre in our street. But not available yet. Can’t wait to get of FTTN.
I cant upgrade
my suburb is not listed yet