+ Friday November 22nd, 2019

News and Editorial

NBN Co establishing a regional business unit – focus on improving connections in country Australia

The National Broadband Network will establish a new business unit focused on improving the connectivity of regional Australia. Announced by Communications Minister Paul Fletcher today, the new unit will cover the fixed wireless and satellite networks, and will deal with customer issues in regional areas. As part of this regional …

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This week in NBN – Consumer complaints trending down, and Enterprise Fibre used to bolster consumer connections?

This week, the Australian Communications and Media Authority (ACMA), the regulator responsible for telco complaints (amongst other things) released its annual complaints report. While the news for NBN is good – the overall volume of complaints is down – there’s still room for improvement. For 2018-19, complaints about the NBN …

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