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Latest figures from Ookla Speedtest shows some service improvement in the last week

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Since the lockdown began we've seen a lot of data around how our broadband services are holding up. Initially -- and frankly, as expected -- the latency on both fixed and mobile connections...

NBN Co creates $150 million assistance package for struggling users

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Many companies are coming up with ways to help their customers through these difficult times and the NBN Co has announced it will establish a $150 million package to support residential and small and...

Ookla’s data shows that Australian broadband services are currently holding strong

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There's so much going on in the world on a daily basis, but one constant and consistent issue is the COVID-19 pandemic. Hundreds of thousands of people directly impacted and millions more indirectly....

Another week in, data shows broadband services are feeling the pressure

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A week ago, we saw data that Australia's fixed broadband was holding up under changing conditions. Mobile services weren't doing quite as well, but were still relatively functional. The update to that...

Ookla Speedtest shows Australia’s Internet services holding up as COVID-19 hits

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Ookla has provided independent insight into how various services in Australia and overseas perform. A current and very real issue we are facing is the consistency - or lack of - from our internet...

Australian Communications Minister asks YouTube, Netflix and Stan to reduce streaming video quality

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We previously reported that Netflix has agreed to reduce streaming quality to Europe and now it seems Australia may follow. The drastic measures come as the Corona Virus pandemic continues to rapidly escalate in...

NBN replacing phone and internet lines to over 63,000 Sydney homes from this Friday

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More than 63,000 existing phone (landline) and internet connections (HFC, ADSL/ADSL2) across Sydney are set to be disconnected and replaced with NBN connections by the end of this week, with customers advised there will...

NBN Co to offer 750 / 50 Mbps plans as a “near gigabit” speed...

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NBN Co has announced plans to trial a new speed tier for customers connected over HFC, offering huge 750 Mbps download speeds and relatively modest 50 Mbps upload speeds. The announcement comes as the national...

NBN pushes ahead with wholesale plan changes, offering plans with reduced upload speeds

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Perhaps our hopes and dreams for a truly national broadband network were a touch unrealistic. Australia's political landscape was never going to permit the investment needed to deliver us gigabit connections any time soon,...

NBN Co establishing a regional business unit – focus on improving connections in country...

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The National Broadband Network will establish a new business unit focused on improving the connectivity of regional Australia. Announced by Communications Minister Paul Fletcher today, the new unit will cover the fixed wireless and...

NBN Co will allow HFC customers to self-install, speeding up installs

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In a bid to speed up connection times for new NBN customers in metro areas, NBN Co will re-commence self-install as an option for NBN over HFC customers soon. In a similar manner to FTTC...

NBN Co will be fined $30 per day for not fixing customer faults under...

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Following a near two-year inquiry into NBN Co's service standards, Australia's consumer regulator is poised to announced new fines for the NBN operator if it fails to lift its game. Under a draft determination proposed...

NBN Co rules out the Netflix tax, proposes three new high-speed plans

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It seems the company behind Australia's national broadband network might have come to its senses, with NBN Co ruling out a mooted "Netflix tax", and instead proposing some new plan / pricing options in...

Waiting for an NBN upgrade? FTTN users stuck in the slow lane while FTTC...

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NBN Co's latest corporate plan shows the national broadband network operator is serious about improving service speeds for Fibre to the Curb (FTTC) and Hybrid Fibre Coaxial (HFC) customers, however FTTN customers will be...

NBN Co reveals plans to make the NBN slower, restricting 100/40 Mbps plans to...

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Earlier today, it was revealed that the company building Australia's National Broadband Network is exploring making the fastest consumer NBN plan a business-only offering, and developing a new plan for residential customers. Dubbed as a...

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